Codec Case Study

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RTÉ

Case Study

In the world of broadcasting, the availability of information is of paramount importance. So, when Ireland's largest public broadcaster, Radio Telefis Eireann, needed a fault resilient solution for its file sharing needs it turned to Codec.

Company: RTÉ (Raidió Teilifís Éireann)
Industry: Media & Marketing
Country: Ireland
Employees: 1,858

Solution Featured

The Challenge

As business processes become more complex and the systems that support them grow more and more critical to profitability, the demand for highly available computer platforms has grown steadily over the years. This demand has led to the development of clustering solutions for the major network operating systems. In the world of broadcasting, the availability of information is of paramount importance. So, when Ireland's largest public broadcaster, Radio Telefis Eireann, needed a fault resilient solution for its file sharing needs it turned to Codec.

Background

RTÉ (Raidió Teilifís Éireann) is Ireland's national public-service media organisation. A leader in Irish media, RTÉ provides comprehensive, cost-effective, free-to-air multi-media services to the public in Ireland and interested audiences internationally. RTÉ is a creative organisation, making and commissioning a broad range of high-quality programming and content to meet the needs of multiple audiences. RTÉ sits at the heart of Irish life and at the centre of an increasingly interdependent Irish media sector.

The Solution

Our well known experience with Novell products (first Novell Business Expert partner in Ireland) and our in-house expertise of our Master Certified NetWare Engineer and Certified NetWare Engineers assured RTE that Codec was best placed to carry out the task at hand. In order to replace an aging system based on mirrored NetWare 4.11 SFT-III servers, Codec designed and implemented a three-node cluster based around NetWare 5.1 Cluster Services.

The solution had to comply with an exacting business continuity plan drawn up by the customer. This plan meant that the file service had to withstand the loss of an entire building. Our solution provided for this by using the advanced NetWare Storage Services (NSS) file system mirroring feature to mirror data between the two Fibre Channel storage arrays located in separate buildings. The design can survive a failure of multiple power supplies, NICs, CPU's, Fibre Channel switch, disks, array controllers, entire storage arrays or an entire building and still function at 100% capability. In order to further protect the data stored on the cluster, a Fibre Channel backup system was incorporated into the solution.

The Results

Within a short period of time after commissioning the cluster, over 1,200 RTE user home directories and the data from the servers were successfully migrated. RTE also intends to extend the solution in the future by adding extra servers to the cluster. Codec has designed the solution to allow the customer to scale out in this way.

Other solutions provided to RTE have included:
• Novell/NT High Level Consultancy: NT Domain structure design & Installation and configuration of NDS for NT
• Security policy specification and definition: Definition of client and server standards for the organization
• Windows NT Rollout: 450 user rollout managed and resourced by Codec
• Restructuring of the RTE Helpdesk: Management of Helpdesk transition

“Codec provided the expertise to move RTE from ageing mirrored servers using Netware 4 to a high availability clustered environment using Netware 5.1 and NDS 8. This was designed and implemented without any downtime for the users. The cluster hosts file services and DHCP for the organization. Printing is in the process of being migrated to the cluster. Codec also designed and implemented client build and application rollout using Codec. We are delighted with the efficient expert way that these systems were designed and implemented by Codec.”
IT Manager, RTE