Dynamics CRM

2016 Ireland eGovernment Awards Ceremony

Published by: Blandine Faure
Published date: 3rd Feb 2016
Categories: Awards CRM

2016 Innovation Award Winner

We are proud to announce that City Cork Council, one of our Dynamics CRM clients, was the recipient of the Innovation award – for its Litter Fines Project – at the 2016 Ireland eGovernment Awards. Our team of Dynamics CRM consulting experts worked with City Cork Council to develop their newly refined litter fine system. The new system – in accordance with the Innovation award guidelines – provided high-quality service improvements and operational efficiency in delivering eGovernment in Ireland.

 

In City Cork Council’s own words:

“Under the Customer Relationship Management [Dynamics CRM] system, the Environment Directorate identified its litter fine system as an ideal candidate for replacing Litter Wardens triplicate docket books with mobile tablet devices. The new litter fine system facilitates the preparation of flexible management reports and allows for the recording of all litter fine related information including litter evidence and photographs.”

Congratulations to all the winners and nominees. Your contributions to eGovernment projects increase the government’s reach, drives efficiency in public administration and improves communication between the people of Ireland and its government.

Case Study

For more information on Codec-dss’ collaboration with Cork City Council, please click here to read the case study.



Codec-dss is an award-winning Microsoft Solutions partner. Our team of dedicated consultants possess both business and technical skills and understand the full Microsoft suite in-depth, allowing them to deliver best-in-class comprehensive solutions to our clients.