Knowing what your customers like and dislike is vital for sustainable profits. Marketing is a huge part of solidifying a positive rapport with new or existing customers, and with CRM software this is made much easier. This can include e-commerce, advertising formats and techniques along with social media management. Furthermore, all existing customers will have their preferences and previous sales recorded onto a database which can be manipulated into presentable reports; of which can be analysed by management and marketing staff.
An active network is a powerful network. Launch your network and drive engagement – so you can maximize business value and reputation.
Collaborate and communicate with Yammer
Yammer gives colleagues at your organisation a central place to have conversations, create and edit documents, and share information without sending a single email or attending any meetings.
After you set up your organization to work with Yammer, employees will see posts in a newsfeed on their Microsoft Dynamics CRM dashboard whenever people update customer info, and they’ll be able to join in the conversation with their own posts.
If you need more information on our Social CRM Solution; or would like to arrange a consultation; please feel free to email firstname.lastname@example.org or call us on 01 603 4300.