In recent times water demand has grown at twice the rate of the global population and factors such as climate change, growing migration flows and temporary limits to water supplies play an important role on how water resources are managed. Due to these new challenges, water utility companies are required to adapt and increase capacity to match demand. At the same time, competition, visibility to the public and awareness regarding water consumption, distribution and treatment is higher than ever. These factors add pressure on water utility companies to embrace innovative business solutions that help deliver a differentiated customer experience.
In Codec we understand the main responsibilities water utilities have and our goal is to help them with the tools and technologies that can differentiate them from the competition.
With this in mind we created Dynamics 365 for Water Utilities (PURUS), a modern and innovative system specifically designed to help water utility companies manage business processes related with:
- Drinking Water;
- Waste Water;
- Customer Services.
Deriving value from large, diverse, and often fragmented data sets is difficult but our solution makes use of the most advanced Microsoft technologies available on the PowerPlatform such as Microsoft Dynamics 365 CE/PowerApps, Power BI and Microsoft Flow. This suite of technologies simplifies the development, integration and analytical processes enabling customers with a standardised and uniform view of their data, making it easier to generate business value from it.
In summary, Dynamics 365 for Water Utilities enable companies with the tools and technologies that can differentiate them from the competition, helping to handle the tremendous amount of data associated with their business processes, delivering value internally across the different levels of the organisation and ultimately to their end-customers.