Category

Dynamics 365

Belfast Connected Cloud Series Event Moves to ONLINE Format

I was really looking forward to welcoming over 80 people at the Codec inaugural Connected Cloud Series Event due to take place in the Hilton Hotel in Belfast on the 23rd June. Given the current circumstances however, we are no longer able to host this on-site as planned BUT, we are delighted to let you know we have now moved this to an ONLINE format. 

Read More

Five Tips for Running Remote Discovery Workshops during a Pandemic

I really enjoy the early phases of new greenfield Microsoft Business Applications projects. It might be delivering a fixed scope project with expected outputs already defined. It might be formulating and documenting new requirements for a truly agile project. Fundamentally however, it’s about getting into the minds of business users, perhaps building some SFDs and mapping the technology to participants, perhaps unknown, wants and needs.

Read More

Getting the best from your data with Dynamics 365 for Customer Insights

There is no getting away from the fact that we are living in a world of data and our dependency on using this data effectively to reach customers will only increase over time. Dynamics 365 for Customer Insights is the tool that allows you to unify your customer data into one place creating actionable insights for your business.

Read More

Event Planning and Management Features Within Dynamics 365 for Marketing

Review of the event management feature of Dynamics 365 for Marketing by Miguel Alves, Dynamics CRM Consultant at Codec.

Read More

Introduction to Dynamics 365 for Marketing – Core Marketing

In 2018 Microsoft launched Dynamics 365 for Marketing - a solution that helps your business generate and nurture leads, score leads, organise events, and gather customer feedback all within the same application. It’s been exciting to see how Microsoft has since extended its capabilities, improved usability and performance with the October 2018 and April 2019 update releases.

Read More

D365 for Marketing vs D365 for Sales (in-app marketing)

Dynamics 365 offers a range of business applications including the recently launched Marketing app and the closely related Sales app. They both offer marketing functionalities in different ways that are ideal for smooth handover of leads from marketing to sales team. I have compared my experiences with the marketing capabilities of both D365 apps on a high-level, giving you an overview of their strengths and weaknesses. I will also touch on ClickDimensions as it is a popular solution used with the Sales app before the Marketing app was made available.

Read More