Category

Dynamics 365

Getting the best from your data with Dynamics 365 for Customer Insights

There is no getting away from the fact that we are living in a world of data and our dependency on using this data effectively to reach customers will only increase over time. Dynamics 365 for Customer Insights is the tool that allows you to unify your customer data into one place creating actionable insights for your business.

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Event Planning and Management Features Within Dynamics 365 for Marketing

Review of the event management feature of Dynamics 365 for Marketing by Miguel Alves, Dynamics CRM Consultant at Codec.

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Introduction to Dynamics 365 for Marketing – Core Marketing

In 2018 Microsoft launched Dynamics 365 for Marketing - a solution that helps your business generate and nurture leads, score leads, organise events, and gather customer feedback all within the same application. It’s been exciting to see how Microsoft has since extended its capabilities, improved usability and performance with the October 2018 and April 2019 update releases.

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D365 for Marketing vs D365 for Sales (in-app marketing)

Dynamics 365 offers a range of business applications including the recently launched Marketing app and the closely related Sales app. They both offer marketing functionalities in different ways that are ideal for smooth handover of leads from marketing to sales team. I have compared my experiences with the marketing capabilities of both D365 apps on a high-level, giving you an overview of their strengths and weaknesses. I will also touch on ClickDimensions as it is a popular solution used with the Sales app before the Marketing app was made available.

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The Journey From Microsoft CRM to Power Apps

Back in 2003, Microsoft released two versions of their new CRM system. At the time, Microsoft CRM was a simple CRM system with a focus on sales, marketing and services modules. With the latest 2018 release...

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Supercharge your business growth strategy with Dynamics 365

Microsoft Dynamics 365 is an integrated and cloud-based suite of business apps that aim to facilitate greater productivity and collaboration in the workplace, transform business processes enabling you to work faster...

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