ERP On The Up
As technology continues to play an integral part in our lives, we tend to take it for granted. Both in our personal and professional lives it is easy to become complacent and forget how much it is doing for us. The same philosophy applies to enterprise resource planning (ERP) which is often a forgotten core component in many businesses. Although the term appears outdated it doesn’t mean that the concept is past its time. Our Commercial Director John Roddy spoke to Business Post about how enterprise resource planning systems are still just as relevant and imperative for organisations today.
ERP is a very outdated term for what it is now compared to what it was five or ten years ago,” he said.
“The name has stuck, but it’s about resourcing, planning, scheduling, finance, supply chain and distribution – but it’s also about AI, machine learning, getting insights and helping you make real-time decisions using data in real-time. ERP doesn’t cut it in terms of describing what it actually does for an organisation, and maybe that’s part of the problem.”
While the term is outdated, that doesn’t mean the concept is past its time. As Roddy touched upon, the term covers almost anything important to a business.
While the overall needs of a business haven’t changed, the expectation of what these services can do for them certainly has.
Nobody wants to use services that are lagging behind, and entrepreneurs are savvier when it comes to the latest trends and developments, Roddy said. Much like the average smartphone, they expect it to have the same user-friendliness and work on command.
“Over the last few years, where we see a shift is in the people coming to the market. They‘re more educated. Large organisations like Microsoft and Oracle are good at marketing their products and giving real business benefits,” he said.
“That’s been a shift, because historically it was a technology-led market drive. Nowadays when people come, they expect the technology will work, but they also want to see what else they can get. We may not need all of this functionality from day one but we also want to know that if our business and our competitors change, how do we get that one up on our competitors.”
This growing understanding is good news for vendors as it means less time explaining the benefits, but it also brings up a different type of challenge. Much like any major enterprise service, the demands are on ERPs to deliver more than ever. That expectation will only continue to grow as more features are added.
The challenge to keep up with the ever-changing technology landscape is apparent to most businesses. As Roddy points out no one “…wants to find themselves in a situation where they’re swamped by the technology and don’t have the capabilities and understanding needed to make it work.”
In order to tackle this concern Codec have created Codec Labs – a start-up style entity designed to bridge technology gaps for customers, so they get a competitive advantage. “It has been a game changer for us and driven from more educated businesses which know what they really want from an ERP system,” said Roddy. “Particularly now with the younger users coming through, they expect to have a lot more functionality.”
When it comes to what direction ERP is going in, the answer is everywhere and anywhere. As it affects all aspects of the business it’s hardly surprisingly to discover that many of the overall technology trends will affect it in some way.
To find out more about ERP solutions for your business, contact Codec today