How to use Chatbots to Empower your Customer Service Team with D365 Power Virtual Agent
Event date(s): 22/10/2020
Time: 10:00 am
Location: Online
Modern chatbots have quickly become an important part of building a support service.
This webinar will provide a comprehensive overview of Microsoft Virtual Agent, a 2nd generation, market leading AI driven Chatbot built using a low code Power Platform.
Date: Thursday, 22nd October 2020
Time: 10am (40 Mins)
Register: Click here
The webinar will cover:
- The changing landscape of customer service operations and how Bots are driving organisational productivity
- What is Windows Virtual Power Agent and how can it be used to empower everyone to easily build intelligent chatbots with no coding required.
It will also include a demo which will show you just how easy it is to:
- Create customer service virtual agents quickly and easily by using a guided no-code graphical interface.
- Measure performance over time across all channels, identify areas for growth and improve productivity with innovative AI features
- Empower virtual agents to take action by showing the integration of Power Virtual Agents with everyday products and services using pre-built connectors, custom workflows using Power Automate or creating complex scenarios with Microsoft Bot framework