How to use Chatbots to Empower your Customer Service Team with D365 Power Virtual Agent

How to use Chatbots to Empower your Customer Service Team with D365 Power Virtual Agent

Event date(s): 22/10/2020
Time: 10:00 am
Location: Online

Modern chatbots have quickly become an important part of building a support service.

This webinar will provide a comprehensive overview of Microsoft Virtual Agent, a 2nd generation, market leading AI driven Chatbot built using a low code Power Platform.

Date: Thursday, 22nd October 2020

Time: 10am (40 Mins)

Register: Click here

The webinar will cover:

  • The changing landscape of customer service operations and how Bots are driving organisational productivity
  • What is Windows Virtual Power Agent and how can it be used to empower everyone to easily build intelligent chatbots with no coding required.

It will also include a demo which will show you just how easy it is to:

  • Create customer service virtual agents quickly and easily by using a guided no-code graphical interface.
  • Measure performance over time across all channels, identify areas for growth and improve productivity with innovative AI features
  • Empower virtual agents to take action by showing the integration of Power Virtual Agents with everyday products and services using pre-built connectors, custom workflows using Power Automate or creating complex scenarios with Microsoft Bot framework

Click Here to Register