Technology, AI and Citizen Engagement – What is the opportunity for Public Service?

Codec in partnership with Microsoft invite you to join us at One Microsoft Place and learn from our global experts on Artificial Intelligence and Business Applications. Come along to discover with us what impact AI can have on the customer experience, what does the supporting technology look like for users, and how do you make those first steps.

Date and Venue

Location: One Microsoft Place

Date: 15th November 2018

Time: 2:00 – 4:00 PM

Parking is available

Agenda:

• Technology, AI and Citizen Engagement – what is the opportunity for Public Sector? (Frank O’Donnell from Microsoft)
• Panel Discussion with 3 Public Sector Representatives
• Making it real – real world scenarios for Public Sector (Codec)
• Demo
  • Case Management
  • Customer Service Hub
  • Unified Service Desk
  • Dynamics Portal
  • Integration with Outlook & SharePoint & Power BI
  • AI for Customer Service (New and not yet released)
  • Cognitive Services
  • CafeX
• Closing Comments and Questions

This event will be of significant benefit for anyone working within in the Public Sector. It will explore the use of Artificial Intelligence in the Customer Service environment, an overview of supporting technology and a demo including the new and not yet released AI for Customer Service. 

Places are limited – to secure your place register now: