2016 Ireland eGovernment Awards Ceremony
2016 Innovation Award Winner
We are proud to announce that City Cork Council, one of our Dynamics CRM clients, was the recipient of the Innovation award – for its Litter Fines Project – at the 2016 Ireland eGovernment Awards. Our team of Dynamics CRM consulting experts worked with City Cork Council to develop their newly refined litter fine system. The new system – in accordance with the Innovation award guidelines – provided high-quality service improvements and operational efficiency in delivering eGovernment in Ireland.
In City Cork Council’s own words:
“Under the Customer Relationship Management [Dynamics CRM] system, the Environment Directorate identified its litter fine system as an ideal candidate for replacing Litter Wardens triplicate docket books with mobile tablet devices. The new litter fine system facilitates the preparation of flexible management reports and allows for the recording of all litter fine related information including litter evidence and photographs.”
Congratulations to all the winners and nominees. Your contributions to eGovernment projects increase the government’s reach, drives efficiency in public administration and improves communication between the people of Ireland and its government.
Case Study
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