News

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Digital Workplace

9th Sep 2018

Chatbots Emerge – Digital Transformation and AI

Published by: Mairead Browne

Codec Dynamics 365 Practice Lead Shane Lilly features in the September edition of Connected, where he talks to Quinton O'Reilly about what AI means for Irish businesses and Codec's research into the use of AI in Irish call centres in association with Microsoft and the Contact Centre Management Association of Ireland (CCMA).

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6th Mar 2018

Cloud Winning Over the Sceptics

Published by: Nathan Fulham

(Note: This news item is a summary of an article published in the Sunday Business post on March 4, 2018) As the digital transformation era take mores hold on the Irish marketplace it’s becoming increasingly common for new companies to adopt ‘cloud-first’ policies when it comes to provisioning IT resources.

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5th Mar 2018

The Customer is Always Right

Published by: Nathan Fulham

Digital transformation can sometimes be seen as improving internal processes, but changing it to benefit your customers will be key in the future T.he name has evolved, and digital transformation for me doesn’t start with technology

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9th Feb 2018

Codec Maximising Power of Digital Transformation for Irish Businesses

Published by: Nathan Fulham

Learn how jumping to the cloud is far more than getting your Outlook accounts online and how Codec can empower Irish businesses to achieve real digital transformation

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17th Nov 2016

Dynamics 365 – A new era of business agility

Published by: Blandine Faure

Microsoft Dynamics 365 is the company's most meaningful shift on business applications. It is removing the fences between critical business platforms, data and processes. And it is connecting business applications to empower you to make smarter decisions faster. But above all, you can tailor the required solution to your needs, and at your own pace.

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