11th Sep 2018
Codec Research Reveals AI a Priority for Customer Service, But Low Implementation Levels in Irish Organisations
Published by: Mairead Browne
Over a third of Irish organisations with customer contact centres view Artificial Intelligence (AI) as a high priority for Customer Relationship Management (CRM).
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9th Sep 2018
Chatbots Emerge – Digital Transformation and AI
Published by: Mairead Browne
Codec Dynamics 365 Practice Lead Shane Lilly features in the September edition of Connected, where he talks to Quinton O'Reilly about what AI means for Irish businesses and Codec's research into the use of AI in Irish call centres in association with...
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27th Jul 2018
Codec Win the Treble at Microsoft Inspire Awards 2018
Published by: Sinead Woods
Codec named Microsoft Country Partner of the Year for Ireland for the second year in a row as well as picking up awards for Dynamics Partner of the Year and Data Transformation Partner of the Year.
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10th Jul 2018
Codec chosen to develop IT system to support introduction of the Affordable Childcare Scheme
Published by: Tomasz Wierzbowski
On Friday, 6th July 2018 the Minister awarded a contract for the development of the IT system to support the introduction of the Affordable Childcare Scheme.
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2nd Jul 2018
Helping companies develop a dynamic DevOps structure
Published by: Mairead Browne
Codec knows a thing or two about improving processes. The company has been working with high-growth IT companies and large enterprises across all sectors for the past 33 years. Through its approach to DevOps...
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8th Jun 2018
Codec recognised as 2018 Microsoft Country Partner of the Year for Ireland
Published by: Mairead Browne
Codec today proudly announced it has won the 2018 Microsoft Country Partner of the Year Award for Ireland. This is the second successive year Codec have won the award and the third time in the last 4 years.
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