CHATBOTS

How to use Chatbots with Microsoft Power Virtual Agents for the Public Sector
Date: 11/05/2021 Time: 10am
Presenter: John McCormack
Category: Chatbots, Dynamics 365
Modern chatbots have quickly become an important part of building a support service. Chatbots are helping Public Sector Organisations increase productivity, helping reduce 70% of service calls by enabling two-thirds of customers to solve issues on their own through self-service.
View this webinar recording for a comprehensive overview and demonstration of Microsoft Power Virtual Agents, the leading AI driven Chatbot built using Microsoft’s Low Code Power Platform.
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How to use Chatbots to Empower your Customer Service Team with the D365 Power Virtual Agent
Date: 22/10/2020 Time: 10am
Presenter: Seamus Flanagan, John McCormack
Category: Chatbots, Dynamics 365, Power Apps
Modern chatbots have quickly become an important part of building a support service. This webinar provides a comprehensive overview of Microsoft Virtual Agent, a 2nd generation, market leading AI driven Chatbot built using a low code Power Platform. View the on-demand webinar to find out more about Windows Power Virtual Agent and how it can be used to empower everyone to easily build intelligent chatbots with no coding required.
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