Modern chatbots have quickly become an important part of building a support service. Chatbots are helping Public Sector Organisations increase productivity, helping reduce 70% of service calls by enabling two-thirds of customers to solve issues on their own through self-service.
View this webinar recording for a comprehensive overview and demonstration of Microsoft Power Virtual Agents, the leading AI driven Chatbot built using Microsoft’s Low Code Power Platform.
View this webinar recording and find out the benefits of transitioning to Dynamics 365 Business Central, how best to make the move and what resources are available in doing so. Hear first hand how other companies are managing the move and what impact it has had on their day to day operations.
De-Mystifying Power Apps – Empowering Users to Build Everyday Apps
Presenter: Matt Comerford
Category: Power Apps
This webinar is suitable for Business Decision Makers who would like to find out more about Power Apps, how it can benefit your department or organisation and how to get started with it. It will also include an interactive demo as well as a customer success story from Fáilte Ireland.
Modern chatbots have quickly become an important part of building a support service. This webinar provides a comprehensive overview of Microsoft Virtual Agent, a 2nd generation, market leading AI driven Chatbot built using a low code Power Platform. View the on-demand webinar to find out more about Windows Power Virtual Agent and how it can be used to empower everyone to easily build intelligent chatbots with no coding required.
Integrating DocuSign for e-Signatures on Microsoft Platforms
Date: 16/07/2020 Presenter: Cian McNamara, James Duffy, John McCormack & Paul Robinson
In this webinar we will demonstrate how to modernise your workflows and how your business can combine DocuSign with existing Microsoft tools like Dynamics 365 and SharePoint. What's Covered:
- Understand how DocuSign e-Signature accelerates agreements, eliminates manual tasks, and makes it easy to connect with the tools and systems you’re already using.
- Dynamics 365 for Sales and Customer Service integration – find out how to sign documents from any browser, including mobile devices, within minutes—and update Dynamics 365 data at the same time
- SharePoint and DocuSign Integration – learn how organisations of any size can securely send, sign, and track important documents from any SharePoint Online document library — anytime, anywhere, across devices.
The Role of Finance in the COVID 19 Economy How to Manage Resources and Make Timely Decisions
Date: 04/06/2020 Presenter: Luiz Cairo
With continuous developments and changes as a result of COVID-19, decisions need to be made daily based on the latest information. Resources like budget, people, investments, CapEx, brand and online routes to market need to be allocated in a new way to achieve the best results during the COVID-19 economy.
How to use DevOps to Eliminate Waste and Improve Time to Market
Presenter: Eoin Barry
This webinar looks at how with a basic understanding of your value stream, we can eliminate waste and greatly reduce the time to market. It includes:
- A look at where DevOps initiatives fail to bring value
- Understanding your value stream
- How to optimise your value stream
- Continuous improvement and how to quantify improvements
This webinar aimed at senior marketing professionals explored the functionality and capabilities of Dynamics 365 for Marketing. This webinar included a live demonstration of the Dynamics for Marketing App functionality within Dynamics 365.
Time: 10:00 - 10:40
Presenter: Miguel Alves
Hosted by Miguel Alves Microsoft Dynamics 365 Consultant for Codec. This webinar is aimed at senior marketing professionals and will consist of an interactive demonstration of the Dynamics for Marketing App functionality within Dynamics 365.
Join Microsoft Dynamics Partner of the Year, Codec and find out how Dynamics 365 for Talent can impact your organisation across the core functions of your HR department and in particular how to leverage the "out of the box" Linked In integration feature.
BYOD Security: What are the risks and how can they be mitigated?
Time: 10.00 - 10:30
Presenter: Richard Nolan and Leonardo Felippine
Leonardo Felippine, Codec Senior Cloud and Platform Consultant will help you learn more about EMS and specifically how Intune can help manage your BYOD policies. Hear about how one organisation successfully implemented Intune recently for over 200 users.
Discover the Benefits of Migrating to the Oracle Cloud
Time: 10:00 - 11:00
Presenter: Rafael Lorenzoni
Join Rafael Lorenzoni, Codec, EPM Consultant for an overview of key Codec cloud migration projects. The customers who have implemented Planning and Budgeting Cloud Service (PBCS) include Ireland's largest university, a multinational insurance company and a leading pharmaceutical company.
Catriona Hutcheon, Codec Pre-Sales Consultant and John Roddy, Commercial Director, Codec demonstrate how the functionality between Dynamics 365 and LinkedIn can help your sales teams deliver better outcomes. Plus a high-level introduction to Sales Navigator - an overview of the available functionality and other useful tools.
Time: 10:00 - 11:00
Presenter: Eoin Barry
Codec's DevOps Practice Lead Eoin Barry discusses how your organisation can benefit from implementing DevOps strategies. Hear about best practices and new methodologies to allow your entire organisation to keep innovating and understand the next steps you need to embark on a DevOps transformation.
Luiz Cairo, Senior EPM Consultant, Codec demonstrates how to get your planning and budgeting in the cloud so that your organisation can benefit from improved performance, higher speeds, enhanced security and overall productivity. Case Study of a 6-week implementation of PBCS at Mitsubishi Tanabe.
Expert Cloud Security Consultant Leonardo Felippine gives a detailed overview on the measures you need to take to ensure your systems are secure and compliant to GDPR. Information protection, threat protection, security management and GDPR compliance.
Cian McNamara, Regional Director and Milda Beinaryte, Dynanmics 365 Consultant, Codec show you how Microsoft 365 for Talent takes common HR functions and brings them together in a meaningful way for both HR, hiring managers, and prospective and current employees.
Time: 10:00 - 11:00
Presenter: Richard Nolan
Richard Nolan, Cloud Transformation Director at Codec outlines a 5 step strategy to help make your business processes faster, smarter and more efficient than ever before. Digital transformation opportunities are all around us, and it’s necessary to take advantage of them to stay ahead of the competition.
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