Clúid’s business processes were plagued by operational constraints and complex workarounds resulting from the organisation’s legacy finance systems. The organisation was also severely limited in performing complex analysis and meeting reporting requirements.
Codec’s consultants identified Microsoft Dynamics 365 Business Central as the ideal solution to modernise Clúid’s infrastructure. Business Central could also be implemented with minimal customisations, reducing the up-front cost of this project as well as its long-term support needs.
Clúid Housing delivers secure, high quality, affordable housing, and related housing services to citizens in need across Ireland. With more than 24,000 household stakeholders, 9,000 active properties and a team of more 280 professionals, Clúid is a dynamic organisation whose performance is critical to Ireland’s social infrastructure.
Despite its essential role in the social services infrastructure supporting Irish citizens, Clúid’s business processes were plagued by operational constraints and complex workarounds resulting from the organisation’s legacy finance systems.
Clúid’s existing infrastructure was not capable of handling complex multi-user analysis or meeting important reporting requirements. The organisation’s manual administration workload was also taxing, resulting in inefficient labour utilisation, slow workflows, and other business challenges.
“Clúid’s lack of automation capabilities was causing a ripple effect of undesired consequences across its organisation. From finance to administration to compliance tasks, Codec’s consultants recognised an urgent need for modern, intelligent business solutions to support the organisation’s day-to-day operations.”
Codec’s consultants identified Microsoft Dynamics 365 Business Central as the perfect SaaS solution to modernise Clúid’s infrastructure and enable new capabilities and efficiencies. Business Central could also be implemented with minimal customisations, reducing the cost of this transformation project as well as its long-term support needs.
D365 Business Central provided Clúid with a cloud-based, user-friendly platform where administrators could easily generate reports and maintain a full audit trail. Jet Reporting was used to meet all of Clúid’s reporting needs, and Codec team members trained Clúid staff on how to properly build and manage these reports, ensuring flexibility and future-proof reporting for the organisation. Integrated document management and invoicing was used to help modernise the organisation’s financial infrastructure and reduce reliance on legacy systems.
By guiding a seamless integration with existing legacy infrastructure, Codec’s consultants were able to control costs for the migration project while focusing resources on the aspects of digital transformation that delivered the greatest value to the public sector organisation.
By integrating Dynamics 365 Business Central into its IT infrastructure, Clúid was able to streamline its business processes and reporting while automating numerous tasks and activities that required time-intensive manual completion in the past.
Other highlights of this transformation include:
“This new system means we can automate processes, reporting and other activities that were manually completed in the past. This impact reaches across our organisation, giving us the capability to deep-dive into the numbers at a unit level, to assess our spend based on property type, location, and size, and to drive our investment strategy going forward.”
Finance Manager, Clúid