As the quality and quantity of online information has increased, and millennials have matured into decision-making roles, a digital-first buying experience has become the norm. B2B buyers report spending exceedingly little time with sales reps. 83% of their total purchase journey is spent finding and evaluating information online, while only 17% of is spent with sales reps.
Microsoft empowers organizations to enable digital sales transformation and allows them to stay agile and meet buyers where they are. This is done through an insights-based collaborative sales acceleration solution that applies AI to customer interactions, marketing, and sales data to target opportunities and recommend next best actions, with seamless collaboration for a faster close.
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