Microsoft Dynamics 365 for Field Service Guided Tour

Learn more about Dynamics 365 for Field Service

Take the Dynamics 365 for field service guided tour below. Cloud-base Dynamics 365 for Field Service enables organisations to have full visibility on all the elements of their field service process. Features include route optimisation, bid management, reports into stock levels, work orders, contracts, SLAs, etc. Take a more in-depth look at these smart field service capabilities, and watch the below videos to find out what they can do for your organisation.

Manage your field service workforce with Dynamics 365

Watch this video to learn what field service capabilities for Microsoft Dynamics 365 can do for your organisation.

Manage your mobile workforce with field service

This video highlights field service features your dispatchers, field technicians, and back office will love.

Assign bookable resources to work orders

In this video we’ll explain the types of bookable resources you might use, and walk through the steps for creating a bookable resource and assigning it to a work order.

Track customer assets better

Let field service reps associate customer assets to work orders, to enable automatic tracking of the assets they use or sell in the field. Give the back office an accurate view of customer service history and returns. With field service, you can reassure your customers their valuable assets are always in good hands.

Schedule recurring service tasks with agreements in field service

In this video we’ll create an agreement and explain things you’ll want to consider as you create, update, and manage your own service agreements.

We’re here to help

Interested in learning how Dynamics 365 can enhance your Field Service management? Codec can help. Contact Field Service Solutions Practice Director Cian McNamara to get started today.