News

Codec achieves Gold status for the Microsoft Windows and Devices Competency

15th Feb 2019

Codec achieves Gold status for the Microsoft Windows and Devices Competency

Published by: Kasia Janus

Codec are pleased to announce that we’ve been successful in achieving Gold status for the Microsoft Windows and Devices competency, adding to our existing 13 other competencies.

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6th Feb 2019

SENTRYONE ANNOUNCES PARTNERSHIP WITH CODEC

Published by: Kasia Janus

SentryOne Announces Partnership with 2018 Microsoft Ireland Country Partner of the Year Codec US-based Data DevOps and Database Performance Monitoring software provider SentryOne announced Microsoft...

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AI takes centre stage in development of future customer service roles

20th Dec 2018

AI takes centre stage in development of future customer service roles

Published by: Kasia Janus

Recent research carried out on behalf of Microsoft, the Contact Centre Management Association (CCMA), and IT solutions consultancy Codec reveals that over a third of Irish organisations with customer contact centres...

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UXDX event sponsored by Codec Ireland presenting DevOps services, benefits to companies to attendees.

10th Oct 2018

Codec participate at UXDX Event in RDS 3rd – 5th Oct

Published by: Sinead Woods

As a proud sponsor of the recent UX/DX event, Codec was delighted to participate in exhibiting, providing training and co-hosting the round table lunch on Friday ‘Trust and Data Security in the Cloud’. With over 1,400 attendees over the 2 days, 50+ speakers...

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Codec’s Senior Cloud and Platform Consultant Leonardo Felippine at Microsoft event Building transformative digital solutions for your business.

25th Sep 2018

Staying footloose and fancy-free with BYOD

Published by: Sinead Woods

The popularity of bring your own devices (BYOD) within companies is growing and for good reason. Yet that creates potential risks for companies, especially around the subject of sensitive data and security. If you can strike a balance between accessibility and...

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Well illuminated Entrance hall of the Microsoft building in Dublin, moving stars in the back and two men and one women in the front.

11th Sep 2018

Codec Research Reveals AI a Priority for Customer Service, But Low Implementation Levels in Irish Organisations

Published by: Mairead Browne

Over a third of Irish organisations with customer contact centres view Artificial Intelligence (AI) as a high priority for Customer Relationship Management (CRM).

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