CRM Archives

16th Oct 2019

The importance of Customer Relationship Management

Published by: Tomasz Wierzbowski

Codec, a sponsor of the Belfast Telegraph IT Awards, on the changes in recent years to CRM for businesses.

12th Sep 2019

Codec & Microsoft Announce Dynamics 365 for Sales and Marketing Series

Published by: Sinead Woods

Codec in conjunction with Microsoft are delighted to bring you our new Dynamics 365 for Sales and Marketing Series. Register for our upcoming webinar and/or workshop.

28th Aug 2019

Codec to Attend CRM Saturday as Platinum Sponsor on 28th Sept. 2019

Published by: Sinead Woods

Codec, Microsoft Dynamics Partner of the year for 2019 are delighted to announce that we are Platinum sponsor at the upcoming CRM Saturday Event on the 28th Sept, 2019 taking place in Microsoft HQ, One Microsoft Place, Dublin

26th Aug 2019

Codec Announced as Presenting Partner at Power Platform World Tour Dublin, 30-31 Oct 19

Published by: Sinead Woods

Codec are pleased to announce our participation as Presenting Partner at the upcoming Power Platform World Tour in Dublin on 30-31 Oct in the Radisson Blu Hotel, Golden Lane, Dublin 2.

9th Apr 2019

Codec attend eXtreme365 conference, Amsterdam

Published by: Sinead Woods

As a proud Microsoft Partner with active Gold Competencies in Cloud Business Applications and Cloud CRM, Codec were delighted to attend eXtreme365 in 25th-27th March at the Rai Arena in Amsterdam

11th Sep 2018

Codec Research Reveals AI a Priority for Customer Service, But Low Implementation Levels in Irish Organisations

Published by: Mairead Browne

Over a third of Irish organisations with customer contact centres view Artificial Intelligence (AI) as a high priority for Customer Relationship Management (CRM).