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Dynamcis 365

11th Sep 2018

Codec Research Reveals AI a Priority for Customer Service, But Low Implementation Levels in Irish Organisations

Published by: Mairead Browne

Over a third of Irish organisations with customer contact centres view Artificial Intelligence (AI) as a high priority for Customer Relationship Management (CRM).

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17th May 2018

Codec Achieves Gold Certification for Cloud Business Applications

Published by: Nathan Fulham

Microsoft announced a new competency back in March 2018 called Cloud Business Applications.This is the top-of-the-range competency for Dynamics 365 and is awarded to partners who specialise in deployment and management of Microsoft Dynamics 365 for their customers

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13th Feb 2018

Codec Seeking to Raise Awareness of the Possible

Published by: Nathan Fulham

Commercial Director at Codec, John Roddy is keen to highlight many of the business-boosting new applications and technologies that Irish businesses need to consider.(Note: This news item is a summary of an article published in the Sunday Business Post’s Connected magazine on February 4, 2018)“When we talk about ERP, we’re actually talking about an entire operational piece across an organisation. Not just finance,

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9th Feb 2018

Codec Maximising Power of Digital Transformation for Irish Businesses

Published by: Nathan Fulham

Learn how jumping to the cloud is far more than getting your Outlook accounts online and how Codec can empower Irish businesses to achieve real digital transformation

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6th Feb 2018

How Codec is redefining ERP in the Irish business sector

Published by: Nathan Fulham

Dealing with the broad topic of ERP by looking at how it can help further optimise a business has given Codec the momentum it needs to expand and grow. (Note: This news item is a summary of an article published in the Sunday Business post on February 4, 2018) If the first thing you hear from a company is how they’re welcoming new staff to the office that week, you could probably assume that things are going well.

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29th Nov 2017

Codec Microsoft Event: How Dynamics CRM can change your working day forever

Published by: Nathan Fulham

Speaking at Codec’s annual Microsoft event this November at the RDS, Sales Solutions Design and Pipeline Management Team Leader, Ray Neary,  described a day in the life of product specialist Bob, both before and after he started using Dynamics CRM online. With Ray’s kind permission we are going to tell Bob’s story below.

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