Category
News
11th Sep 2018
Codec Research Reveals AI a Priority for Customer Service, But Low Implementation Levels in Irish Organisations
Published by: Mairead Browne
Over a third of Irish organisations with customer contact centres view Artificial Intelligence (AI) as a high priority for Customer Relationship Management (CRM).
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9th Sep 2018
Chatbots Emerge – Digital Transformation and AI
Published by: Mairead Browne
Codec Dynamics 365 Practice Lead Shane Lilly features in the September edition of Connected, where he talks to Quinton O'Reilly about what AI means for Irish businesses and Codec's research into the use of AI in Irish call centres in association with Microsoft and the Contact Centre Management Association of Ireland (CCMA).
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10th Jul 2018
Codec chosen to develop IT system to support introduction of the Affordable Childcare Scheme
Published by: Tomasz Wierzbowski
On Friday, 6th July 2018 the Minister awarded a contract for the development of the IT system to support the introduction of the Affordable Childcare Scheme.
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9th Apr 2018
Codec becomes a ClickDimensions GOLD Partner
Published by: Kasia Janus
As a ClickDimensions Gold Certified Partner, Codec is recognised by Microsoft for our technical competence, quality of implementation, and the end to end services that we offer.
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9th Mar 2018
Codec supports International Women’s Day 2018
Published by: Tomasz Wierzbowski
On the morning of 8th March, Codec brought together a diverse of group speakers, their customers and staff to the RDS, Dublin to commemorate International Women’s Day 2018.
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15th Feb 2018
Codec Launch Dedicated Microsoft Surface Webstore
Published by: Sinead Woods
Codec are delighted to announce the launch of Ireland’s only dedicated Microsoft Surface Webstore. Surfacedeal.ie is a one-stop-shop for purchases of all Microsoft Surface devices and accessories. The webstore has all the very latest Microsoft surface devices available for purchase at guaranteed best trade prices in the marketplace.
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