Managed services

Specialised skills and expertise

Create a cloud infrastructure that helps you reach your business goals. Our award-winning experts provide end-to-end support in realising the full value of your cloud environment.

Net Promoter Score from our 2022 survey

Managed services solutions that deliver impact

Your organisation’s cloud infrastructure is built from thousands of different services and solutions, each with their own set of capabilities, limitations, integration considerations and best practices. Codec’s expert cloud services consultants support your business with the right mix of technology and support to optimise your cloud environment.


Application support

From basic help-desk support to more complex application service needs, our consultants provide ongoing application support to keep your apps and systems online and optimised. Application updates, security patching and other services ensure app availability while reducing disruptions to your cloud environment.

Let's talk about application support  
Codec managed services - application support


Infrastructure support

Whether you operate a cloud or hybrid environment, our ongoing infrastructure support extends to your servers, data storage, middleware, and even hardware maintenance needs. By servicing both physical and virtual infrastructure supporting your business, our MSP services offer truly comprehensive coverage and partnership across your IT environment.

Let's talk about infrastructure support  
Codec managed services - infrastructure support


Proactive monitoring

Your business needs MSP services that address technical issues before they disrupt your operations. Our consultants support your business with proactive monitoring to mitigate vulnerabilities, predict and address upcoming maintenance needs, and replace ageing solutions before they create problems for the rest of your cloud infrastructure.

Let's talk about proactive monitoring  
Data_Ai_panel4
marie-daniel

Poor ongoing support is a recipe for disaster. Our managed services are invested in each client’s long-term success. We’re committed to providing ongoing partnership and resources to maintain the integrity of your cloud infrastructure as your business evolves.

Marie Daniel

Managed Services Lead, Codec

Business impact of managed services

ManagedServices_panel4

According to Flexera’s 2022 State of the Cloud report, 83 percent of enterprise decision-makers cite a lack of appropriate internal resources and expertise as a top challenge for supporting their organisation’s MSP services needs. When you entrust your MSP needs to Codec’s highly skilled consultants, you benefit in more ways than one.

  • Enhanced customer satisfaction
  • Increased sales
  • Reduced costs
  • Process automation
Let's talk about managed services  

Modernising the managed services of Ireland's leading organisations

A managed services provider is critical to ensuring digital transformation fosters long-term value creation. Codec’s award-winning experts provide ongoing support and quality assurance for some of the country’s biggest enterprises.

See all client success stories  
Irish Water Logo
Clanwilliam Health Logo
DFA Logo
GAA Logo
Dept. of Agriculture Logo
An Post Logo
AA Ireland Logo
Maxol logo
TTM Healthcare logo
HSE-Logo
Musgravelogo
Commission_for_Communications_Regulation_Ireland
“Codec have been our support partner for over 10 years and in that time they have consistently provided exemplary service. Their willingness to engage and deliver solutions that match our business need has always provided excellent results.”

John Dack

Head of Digital Transformation, HSE

The Codec Way of delivering impact

The right technology is only part of any organisation’s recipe for success. The right expertise and methods are also required to maximise the value of these investments. Through our unique project delivery framework, our experts accelerate project performance and value through a holistic approach to innovation and delivery.

More about The Codec Way  
Impact is only possible when delivery is sorted